Strategy & Structure Management

Is your current management structure working for you? Palyn provides an objective management evaluation service that will analyse your management systems and help you maximise your existing structures.  But we don’t stop there. Our service will also help you future-proof your systems, customising them now so you can meet the challenges that lie ahead. 

Client / Customer Account Management

In today’s transport environment, customers are looking for convenience and added value. Let Palyn help you create client/customer account management systems that are cost-effective and easy to use. 

Employee Developments & Management

Are you getting the best from your employees?  Palyn draws on staff development expertise across a range of industry sectors including parcels & courier, groupage & pallet distribution, pallet networks, refrigerated transport, road tanker (food and hazardous), full load operations, warehousing & storage and pick & pack operations. Palyn will help you address gaps in employee development and identify management potential to bring out the best in your staff.

Change Management

Today’s transport and logistics environment has one constant: change.  At Palyn, we work with you to create management structures tailored to your specific needs. Continuous monitoring and support will help you put structures in place, so you can stay on top of a dynamic and ever-changing industry.

Improving Presentation / Responding to Tenders

Are you up to date on the latest developments in online and full presentation tendering? Perhaps you’re faced with the challenge of re-tendering for a client you’ve serviced for years? Drawing on expertise across a range of tendering processes, Palyn will help you present clear and competitive bids in any format.

Budgetary & Financial Management Structures

Do your sales and operational people understand each other? Even the best employees sometimes fail to understand the relationship between the commercial and operational strands of your business. Palyn will help you build staff awareness of the ‘bigger picture’, providing insight into budgetary process, management structures and customer satisfaction, so that your employees understand their contribution to the success of your enterprise.

Restructuring & Evaluation of Existing Service Providers

Is it time your operations had an overhaul?  Even the best transport systems and partnerships need evaluation and re-tooling from time to time in order to keep them running at optimal capacity.  Whether you’re a local authority or transport operation looking for a full systems evaluation or a manufacturer looking to review your range of carriers and distribution network, Palyn will guide you through each step of the process, ensuring that your operations are streamlined, efficient and fit for purpose.


QHSE Support

With over 30 years of experience  in  supply chain compliance; Palyn can offer a full range of Quality, Health & Safety and Environment support services, including the following:

  • ISO9001 Implementation & Auditing
  • ISO14001 Implementation & Auditing
  • OHSAS 18001 Implementation & Auditing
  • CEFIC SQAS Implementation & Auditing
  • Risk Assessments
  • Fire Risk Assessments
  • Site compliance audits
  • COSHH Assessments
  • Accident/Incident Investigation

DGSA Provision

As per ADR 2013 Companies whose activities include the carriage, packing, loading, filling or unloading of dangerous goods must appoint a Dangerous Goods Safety Adviser (DGSA) to prevent the risks apparent in those activities in regard to persons, property and the environment.

With their own full qualified DGSA, Palyn can provide professional/comprehensive solutions to all dangerous goods transportation issues, which include:

  • Full dangerous goods advisory services
  • Comprehensive auditing of all dangerous goods related activities
  • Completion of annual reports
  • Contractor auditing
  • Assistance with reportable incidents concerning dangerous goods
  • Development of dangerous goods policies and procedures
  • The creation and implementation of security plans
  • DGSA, ADR and ‘general awareness’ training and implementation
  • Assistance when ordering and agreeing the specification for ADR vehicles.